I am writing this to you as a very happy and satisfied customer due to the works of Jeremy Werner. He insured my vehicle (2010 Camaro) and has always been on top of his game. He makes promises he always keeps. If he says he will call at a specific time, he always does. He shows so much concern and never once has he had a bad attitude towards me. A violation of mine was to fall of today, we had spoken about it about 3 weeks ago and he said he will see what he could do to reduce my rates. I had totally forgotten about it, at 8am this morning while at work, I received an email from him telling me he had gotten in contact with progressive and my rates have been reduced. I personally do not know him but I know he deserves some sort of recognition for his good work. working with him has been very satisfying. I hope it is okay if I do refer people to him because I am sure they will be as satisfied as I am.